The second-hand marketplace Shoppers Voice Anger Regarding Size Updates

Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.

The second-hand shopping app has altered its size classifications for female and kids' apparel but did not contact every member regarding the update.

Online Platforms Reaction

Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category compared to what was initially listed because of the remapping.

Vinted explained the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and update the measurements by hand if necessary, resulting in member annoyance.

Sizing System Changes

Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the size labels have been reassigned - for example a size L was previously a 12 but currently displays as UK 16-18.

Member Accounts

A fashion influencer, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Not many brands say XL is a 20-22," as the platform currently indicates.

Another user, located in Scotland, stated items she posted featuring size 14 markings were showing in the marketplace as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Manual Updates

Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods after backlash from users.

Thomas Murphy
Thomas Murphy

Elara Fischer is a Swiss-based cultural journalist with over a decade of experience covering arts and heritage across Europe.